Please join us at our next free WEBINAR: ”Latest Web Trends in 1 Hour” on Wednesday, May 30, 2012 at 10am.  Signup and details here.

At the April 2012 Web Trends Webinar, Miriam Schwab, the Friendly CEO of illuminea, spoke about:

Love the Sociabell graphic!

Google:

• Google Webmaster tools keeping data for 90 days
• Keep a close on your Google account with activity reports
• Need more space in your inbox? Sort emails by size with a Google Spreadsheet script
• How Google Penguin updates affecting sites
• Google Drive finally launching but not with iPhone access
• Google+ gets a new design, as if that’ll make more people join…

Facebook:

Fancy graphs to show user's engagement with the Facebook timeline

• You can now email people’s message box based on their profile URL. Good for stalkers…
• Download IP addresses to see who’s been logged into your account
• Timeline Checklist – a list with useful tools for optimizing your timeline
• Fancy graphs for Facebook engagement since the launch of timelines
• Facebook ads that link to internal Facebook pages perform better, and are cheaper.

Linkedin:

LinkedIn's People You May Know feature

• People You May Know feature
• Targeted updates
• Follower stats
• iPad app which represents a general trend of people moving away from apps and more toward specialized mobile and tablet sites

YouTube:

• Overview of ad options and prices
• Partner program allows you to put ads on your videos and do revenue share with YouTube

We also discussed: Pinterest, WordPress stats – over 72.4 million sites built on WP, Klout, Wajam, Sociabell,  joliprint, and secure.me.

We invite you to join us in-person at illuminea Headquarters in Jerusalem or online via live straming for our next 1-hour Webinar on Wednesday, May 30, 2012 at 10am. Signup and details here.

Watch the April 2012 web trends lecture video
We apologize for the quality of the video. To see the accompanying presentation, go here

April 2012 Slideshow on Slideshare.

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Please join us at our next free WEBINAR ”Latest Web Trends in 1 Hour” on Monday, April 30, 2012 at 10am.  Signup and details here.

At the March 2012 Web Trends Webinar, Miriam Schwab, the Friendly CEO of illuminea, spoke about:

Google: Changes to the Google algorithm and semantic search, over-optimizing penalties, new rules for Google Places, new Google Analyics social reports, and that Firefox will use Google’s Secure Search which means even less keyword information in Analytics

Facebook: Facebook timelines for Pages – no more default landing tab…. unless you pay for an ad, Facebook timeline best practices, facebook admin panel changes, facebook Insights now include Mobile referrals, and a new facebook demo tool for ads

and more!

We invite you to join us in-person at illuminea Headquarters in Jerusalem or online via live straming for our next 1-hour Webinar on Monday, April 30, 2012 at 10am. Signup and details here.

Watch the March 2012 web trends lecture video

or view the March 2012 Slideshow on Slideshare.

If you want to find out about future events, sign up to our newsletter (from the sidebar).

No related posts.

But if you read through his post, it seems clear that he actually thinks that social media activity is important, he just doesn’t like the way it’s often done: he doesn’t like when marketers aren’t transparent, are irrelevant, can’t write, and don’t know their customer. Oh, and he also thinks marketers shouldn’t forget about the end goal of making money while engaged in all the social media coolness. Well, anyone who conducts marketing activities like that is not only a poor social media marketer; they are a terrible marketing professional and should find another profession. ASAP.

So let’s assume that most people involved in social media marketing on a professional level have half a brain and understand the basics of marketing: if the goal of marketing is to make money, is social media the way to go? Studies repeatedly show that the online marketing activities with the best ROI are search engine optimization (SEO) and email marketing. Social media comes in way after them. So how is the social media frenzy justified?

Here’s how:

Social Media is the new Website

It is hard to prove that websites make money for companies. I don’t mean ecommerce sites, but sites that say who the company is, what they do, etc. Yes, these types of websites can be optimized for conversions, but in many cases they’re not. And even if they are, do the few clients who were directly and measurably converted by the website (i.e. they contacted the company via a form on the site and eventually became a customer) justify the costs of maintaining a good corporate site? The answer is yes: websites are important, and it’s accepted that every company and organization needs one. The reason for that is that it serves an important supportive role in sales – it’s an important stage that potential customers go through to assess whether a company is right for them. Social media marketing is approaching that same level – an important supportive element in marketing and sales, that potential customers, and existing customers, seek out.

Social Media Makes SEO and Email Marketing Better

Social media activity is increasingly being shown to be an important signal in a site’s ranking; it can also be a relatively large source of traffic to a site (which is generally the goal of SEO – to increase traffic to a site). Social media “outposts” can also help you increase your email marketing mailing list by encouraging people to sign up, and sharing past newsletters.

Social Media is the New “New”

Social media marketing is so new, and changing all the time (thanks facebook), that it’s impossible to know where it’s headed and what the potential really is. The only way to find out is to test, and then test some more. Like in every other area of online marketing, discovering new opportunities demands a few brave souls who are willing to risk their marketing budget and take the plunge. They’re definitely not idiots: they’re trailblazers. They should be applauded, not ridiculed. This is a necessary part of innovation.

Social media is not just a cool new toy – it’s a new and important part of the web. And people who understand it – as part of the online marketing mix – will be hired.

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Inbal Hotel – the first in their field

Inbal Hotel Facebook photo contest

It’s easy to jump on the social media bandwagon once it’s already moving, but to be the first to get the bandwagon going in your field can feel a little daunting. As far as I know, the Inbal, a hotel in Jerusalem, is the first Israeli hotel to really go all the way, social media speaking. From their gung-ho presence “all over” Facebook and Twitter, it’s easily apparent that Ruth Waiman, the enthusiastic Executive Assistant along with Online Marketing Manager Pinny Orzach, the SEO/SEM person, have been given the OK to really give social media a try.

It really is a risk when a company decides to put a substantial amount of employee hours towards a social media presence. There could be growing pains when a conventional company puts itself out there in the world of social media. Often there is a slight image change as the company shows itself to be more hip and young through their social media presence.

You’ve got to be at least a little creative and really quite proactive to keep your social media presence alive and well. It’s not just about posting, “The chef is now cooking duck for dinner.” It’s about being cool, fun and interactive.

The Inbal Hotel’s latest photograph competition is exactly that – cool, fun and interactive. Actually, the beauty of their competition is that it isn’t about the Inbal. It’s about Jerusalem. You can enter the competition by posting up to three photographs you’ve taken of Jerusalem on their Facebook wall. At the end of October the best photograph will be chosen and the winner will get a night for two at the hotel.

When I wrote to Ruth about their latest contest, she explained:

To further boost our interactions on Facebook on both English and Hebrew walls, the photo competition was launched and has been receiving enthusiastic feedback from the outset.

Having now received close to 80 photos on the combined pages, we’ve definitely noticed an increase of fans and interactions and are hoping to involve external photography professionals for the judging due to take place early next month.

Ruth also mentioned all the events they’ve been hosting at the hotel, including the WordCamp afterparty (which we, as the WordCamp organizers, are really grateful for) at the beginning of September.

Nefesh B’Nefesh’s “This is my Israel” Campaign

Nefesh B'Nefesh This is My Israel campaign

Slightly before the Inbal’s competition commenced, Nefesh B’Nefesh (NBN), the organization that supports Jews who move to Israel, started a photo contest on their facebook page. To participate in this competition, people were requested to take a picture of themselves holding a sign that says “This is my ISRAEL” somewhere in Israel. The place where they are photographed should be one that they see as truly representing Israel for them.

Also, a fun campaign that is not about the actual organization behind the campaign, but instead about “you” and Israel.

What a wonderful use of social media to get people involved in an organization and, of course, more connected to each other and Israel.

It is currently voting time on the NBN campaign so you can go to the album and click “like” on your favourites. The winning photographer will receive a Flip video camera. Sweet.

Goals and drawbacks

The main goals of campaigns of this kind are exposure and building a certain image and relationship with your followers. As long as your campaign really is, as I said, fun, cool and interactive, and not all about you, the image and relationship aspects will probably be fine. The only problem with these types of contests is that if you want to participate in the contest, you might hesitate telling others about it since the last thing you need is more competition!

(Of course that brings up the question, why am I writing about it here if I plan on entering the Inbal contest? I suppose my blogging addiction is stronger than my “I need to win” attitude.)

Otherwise, both of these contests are a great and fun use of Facebook.

And here are my pictures

So yes, I plan to enter three of my pictures in the Inbal competition. Here are the photographs I’m considering. Which ones do you think could be winners? Help me choose! I really could use a night in a fancy hotel.

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We don’t have a fax machine in our office. From the beginning I decided that we would withstand the pressure and insist that people email documents to us so that we can be a mostly paperless office. Yes, I know that there are fax services that will deliver faxes to your inbox, but in that case why not just use email? And for those that think that there’s no way to get a piece of paper to someone remotely without a fax machine, I’d like to introduce you to a handy device called the scanner.

We have so many ways to communicate online today: email, facebook, twitter…there are even people talking about how communication via social networks will push out email communication. I think that’s an extreme point of view, and email’s not going anywhere, but the point is: get rid of your fax. It deserves to be in the same place as your record player, dot matrix printer, and fluorescent slouch socks (I shudder when I think of how we wore those).

And since Dilbert agrees with me, we know that what I say is Truth:

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Forsman and Bodenfors opened a facebook profile for the branch’s manager, Gordon Gustavsson. The profile was to be used for business purposes only, as is evidenced by the vanity URL chosen for Gustavsson’s profile: http://www.facebook.com/ikeagordon – note that his vanity URL is ikeagordon, and not gordongustavsson. Better hope he works at Ikea forever…

Over a two week period, the agency uploaded pictures from Ikea showrooms to Gustavsson’s facebook photo album, and then made the announcement that changed this from run-of-the-mill social media activity to a raging campaign: they announced that whoever was the first person to tag a product in the pictures with their name would win it. And boy did people rush to tag the photos:

Check out this video overview of the campaign and how it was set up:

Why this campaign worked

The coverage of this campaign focused on the agency’s ingenious use of facebook’s photo tagging feature. It definitely was an original and unique use of this feature of the world’s largest social network. However, in my opinion that usage is just technical, and the reason this campaign was so successful is because it delivered what consumers want when engaging online with brands: exclusive deals or offers.

Digital marketing company Razorfish recently released its third annual FEED study which charts how technology is changing the way consumers engage with brands. Among the other interesting pieces of info gleaned from their study is the reasoning behind people’s choice to follow a brand on twitter and facebook. In the cases of both networks, the majority of people cited that they follow brands in order to get “exclusive deals or offers.”

It makes sense. Unless your brand is Apple or something that makes people feel all warm and fuzzy, consumers don’t want to be your brand’s “friend.” They may like your product and use it on a regular basis, but that doesn’t mean they want to create an ongoing and public relationship with you…unless there’s something really worthwhile that’s in it for them. In the case of this Ikea campaign, people were more than happy to tag and share photos of Ikea showrooms if it meant that they would get to take a couch home for free.

Another example of success through rewarding consumers is br.st. br.st is a new web-based twitter client that became one of the top trending topics on twitter yesterday as well:

While I’m sure this new twitter client is nice, it didn’t get this level of exposure because of their great features. They got it because they are handing out 4 MacBook Pros and 21 Nintendo Wiis to people who tweet about br.st. As br.st CEO Jared Stauffer says on the site’s home page:

Instead of spending money on advertising we decided to give it to you in the form of prizes. So help spread the word by telling your friends and enter to win some cool prizes.

In fact, most of their home page is dedicated to the contest, as opposed to reasons why you should use br.st. Take a look at the following screen shot of their home page – out of all the screen real estate, only the grey box on the right refers to why you should give br.st a try:

While br.st may have gone to the extreme with their prize campaign, it did succeed in getting them a lot of viral exposure for a new product.

Recipe for social media success: viral + free stuff

Many social media evangelists talk about how the social networks can help you and your brand create warm and fuzzy relationships with your consumers. It’s not true. Consumers don’t want a warm and fuzzy relationship with most businesses or products. But they will help you spread the word if you offer them something really worthwhile in return, like a free couch or Ninento Wii. So by combining the features on the social networks that have the potential to make your brand or campaign viral with consumers’ base interest in free stuff, you’ve got a great recipe for social media success.

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See results number 3 and 4? That’s us. Where’s PayPal or PayPal Israel? Nowhere to be seen.

Ranking high for this term was an accident for us. We happen to have published two blog posts on the subject of using PayPal in Israel over the past year, and as you can see the web is not exactly saturated with good content on this topic, so it was an easy score.

The funny thing is that as a result, people have begun to perceive illuminea as PayPal Israel experts. We get at least one phone call and/or email from people with questions about using PayPal in Israel about once a week.

PayPal Israel is missing an opportunity

Although PayPal officially serves the Israeli community, the amount of information available online about using PayPal in Israel is meager at best and confusing at worst, and the amount of people with questions is huge as is evidenced by the number of them contacting us with their PayPal questions.

I must give credit to Nissim Ohayon, Sr. Business Development Manager at PayPal Israel, who wrote a post on our blog about using PayPal in Israel, and even took the time to answer the many questions posed by readers in the comments.

However – maybe this is a sign that PayPal and/or PayPal Israel needs its own blog? PayPal should be engaging in the conversation, providing solid and timely information. I suspect that PayPal could win quite a lot of Israeli clients if it provided a minimum standard of online customer support.

Twitter’s great, but it can never take the place of the blog

This accidental positioning of our company as experts in the field of PayPal use in Israel demonstrates the strength and importance of blogging.

Twitter is all the rage these days, and people have even questioned whether twitter will take the place of the blog. The truth is, many people, myself included, are blogging less because they are spending more time on twitter. However, with all the value that twitter provides let nobody tell you that it can replace the power of blogging.

A blog allows you to present an idea and follow through on it. You cannot do that in 140 characters. (Can you imagine this post as a tweet? Let’s try: “illuminea appears #3 & 4 in Google SERPS for term PayPal Israel thanks 2 our blog. PayPal not even on 1st page. Lesson: keep blogging”. Not too bad!) In addition, it offers loads of content for search engines to index and present to users in their results. Yes, tweets do appear in search results but less than blog posts, and also with a strange sort of randomness.

Also, a blog gives you your own place on the web. The content you create on facebook or twitter helps prop up those networks. The content you create on your blog helps prop up your own place on the web.

So don’t bury blogging yet. It’s still the foundation of any online marketing activity you undertake, whether it’s SEO, PPC, email, or social media. It’s on your blog that you have a chance to convert users in whatever way you hope to do so.

In the meantime, we’re happy to answer your PayPal questions as best as we can so don’t let this post stop you from contacting us! And keep blogging!

Our previous posts about using PayPal in Israel:

• Everything you wanted to know about paypal and the Israeli Shekel
• How paypal really works for Israelis and shekels

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Why?

In the past, creating a personal brand was solely the domain of celebrities. However, today everyone can create their own “brand,” thanks to the proliferation of online networks where one can create a branded profile, and blogs which allow owners to present their knowledge in a useful and accessible manner.

Aside from being good for one’s ego, why would people want to create their own personal brand? The reason is that it can give you a serious edge in today’s competitive business world, whether you want to secure the future of your career or promote your business. By creating quality focused content on your own blog, which you then promote via the social networks like facebook and twitter in order to increase your reach, you can position yourself as an expert in your field and even build up a community around your knowledge.

How?

There are a number of factors involved in creating a personal brand online, but they generally boil down to the following:

• Authenticity – Be yourself. Many people think that their personality is not great, and therefore they try to fake it both online and offline. Don’t. Your personality is what makes you unique and plays an important role in your UPS (Unique Selling Point). Embrace it, don’t fight it. Plus, it’s hard to keep up a facade of a personality that isn’t really you over the long-term, and people will pick up that something’s not quite right.
• Consistent look and feel - carefully select the image you will use to represent yourself online; use consistent colors, fonts etc.
• Quality content - create quality content on your blog about the topic you have chosen to focus on. Set up your facebook and twitter profile to automatically publish links to your content on your blog.
• Building up a relevant community – find and friend/follow others who share similar interests and/or could be good leads for your business.
• Continue your brand offline – make sure your offline activity, personality, and even appearance are in sync with your online brand, and vice versa. We all love the web, however nothing can ever replace the importance and impact of face-to-face meetings, so plan to spread your personal brand offline as well.

Rinse and repeat.

The presentation is below. Note that it’s mostly in Hebrew. Let me know what you think in the comments.

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The challenge of talking to a large group about social media is trying to make sure that the information is not too overwhelming for the newbies, but at the same time is not too boring for the seasoned users. The feedback from the audience was pretty enthusiastic, so I hope I managed to reach that happy medium.

The talk covers recent landmark events on twitter, such as Dell reaching $3m in sales via twitter, the success of the Iran Election protesters who used twitter to bring their cause to the world, and some other events. We looked at strategies, tips and tools for creating an effective online presence.

Without further ado, here’s the presentation:

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The reason I took this approach is that you can find lots of information out there about how fabulous social media marketing is for promoting your business, organization, or other goals. However, with all this hype I fear that people are a) overestimating what social media can do for them and b) unaware of the challenges involved in using social media for marketing.

Now don’t get me wrong: I’m a big fan of social media marketing. We’ve had good results with it here in our own company, and for clients. My point here is to provide a social media “chill pill” – some facts and realities about becoming active on the social web.

So here’s my presentation. I hope you find it useful, and as always would love to get your feedback and questions:

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But is PR the same thing today as it was five years ago? What I mean is, to achieve the goals of PR, does that still involve traditional activities like press releases?

On the one hand, I can’t believe that companies would continue to invest so much in traditional PR activities if it is irrelevant. They must be seeing results if they continue to pour their marketing dollars into the PR pit.

On the other hand, many of us know that big-monster companies are kind of like the Titanic: they can’t redirect the ship quickly, even if they see an iceberg ahead. They may continue to do certain things just because they’ve been doing it like that for so many years, and because changing it would mean going through 3000 committees and getting board approval.

ON THE OTHER HAND (I feel like Tevye from Fiddler on the Roof), many marketing experts still recommend press releases, especially online press release services, as an integral part of a company’s marketing efforts. I just watched this webinar titled Using Your News to Drive SEO from PR Web with Lee Odden from Toprank Online Marketing. Odden’s point is that press releases can play an important role in a company’s SEO (search engine optimization), helping  your site and/or landing page rank high in search engine results for select keywords. He says that most journalists do not look at press releases as a source for new stories; rather, they decide that they want to write a story and do a search on Google etc. to try to find relevant experts and companies to use for the story. And since that’s the case, you want to make sure your company appears high in the rankings when they search so that they will contact you and hopefully create an ongoing relationship with you as a credible source for future stories.

Are press releases the best investment for search engine optimization?

BUT! (Aside: in elementary school we had a non-native English speaking substitute teacher who would say things like “But! I have a big but!” You can imagine that he didn’t last long with us hoodlums.) If the entire goal is to improve SEO results and help journalists find you, maybe press releases aren’t the best place to investing your SEO efforts. I mean, if the goal is SEO, maybe you should be working to improve your rankings in other ways. Basically, the question is if press releases are the best use of our company resources if the ultimate goal is SEO?

Gary Vaynerchuk says you need to be real like a fat-ass Italian uncle

Gary Vaynerchuk, in his entertainingly persuasive manner, says that press releases are obsolete. He says “press releases are ludicrous in this world…nobody gives a crap.” It’s all about storytelling, not cold- minded press releases. “Make it authentic, care, don’t BS…and you have a business.”

My opinion: press releases are relevant if adopted to today’s social world

So what’s the answer? Well, since nothing in this world is black or white, here’s my take on press releases in today’s world of conversation and authenticity:

Today, PR is about getting found on the web. Press releases do still have a place in PR and SEO: using one of the leading online press release distribution services can really help boost your site’s rankings in the search engines thanks to their incredible clout and spread. However, companies should maybe try to wrap their big-monster heads around a new type of press release: press releases that are more like blog posts, i.e. they contain informative, useful authentic information that people actually want to read, rather than dry corporate-speak content like “Widgets Inc. has added a new service that they project will change the world.” I mean, put yourself in the journalist’s shoes: would you care about your new world-changing service if you weren’t you? I doubt it.

These “press releases” should also appear on your site, or even better your corporate blog/newsroom, so that you increase the chances that they will be found on your site in searches as well. And of course don’t forget to link to your site’s new content via twitter, facebook, etc.

In short: don’t ignore press releases yet. But use them in a way that suits 2009. Understand that PR now includes a wide variety of online activity, including being active on the social networks. Press releases are just one component of your online marketing efforts to help journalists and bloggers find you and perceive you as a credible expert that they want to use for their next story on your industry.

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Here are the seven tips. For more info about the Tel Aviv Writer’s Cafe, please scroll to the end of this post.

1. Brand yourself as if you were a brand name

If you are trying to market yourself as a freelance writer, or freelance anything, it’s important to start to look at yourself as the product that you, the business owner, is trying to sell. Yeah, that’s a lot of hats to wear, and that doesn’t include the fact that you, the freelancer, are also the accountant, administrator, and coffee-fetcher. Anyways, in order to accomplish this, you need to create “Brand You.”

Why should I brand myself?

The brilliant Gary Vaynerchuk has the answer for you (bonus: guess who’s apparently a MOT (Member of the Tribe)…note how he says Alav Hashalom about Paul Newman passing away!):

Another reason you want to do this is because Google has a long memory, and you need to control what prospective employers and others see about you on the web. You have a chance at doing this if you have a personal site built on your own domain. To see what I’m talking about, read this post from Lifehacker: Geek to Live: Have a say in what Google says about you.

So how do I do this?

At the very least, buy your name domain name now (we recommend using www.name.com – and we have no affiliation with them, they just don’t suck like some other registrars we won’t name). If you’re name is Joe Shmoe, buy www.joeshmoe.com. If that domain name is taken, add your middle initial and buy www.joezshmoe.com. If you don’t have a middle name, pretend you do and choose a middle initial to use from this point forwards in all your professional correspondence so that people will Google your name that way and actually find you. If you think it’s weird to add a fake middle initial, ask Michael J. Fox, if he regrets it. (To see why he didn’t just use “A,” the initial of his real middle name, read about his Early Life in Wikipedia. Hint – it may have to do with the fact that he’s Canadian, eh?)

If you’re not up to it, you don’t have to actually do anything with your shiny new domain name right now. So why are you buying your domain name now if you’re not going to use it? Because it can get snatched up between now and when you do want to use it by someone else, which would suck for you.

If you are up to it, I strongly recommend starting a blog that appears under your name-domain name.

But I don’t have thousands to spend on that kind of thing right now!

That’s alright, I say. Here are instructions on starting a personalized blog on a shoestring. The reason this method is good is because if your blog becomes a real success and needs to grow, you can relatively easily move over to your own self-hosted WordPress blog, like all the pros.

Starting a Personalized Blog on a Shoestring:

1. Sign up for a blog on WordPress.com. Try to choose a  name that represents you, but remember that you will be putting your new name-domain on your blog in a few steps.
2. Choose a WordPress theme that best suits your needs. You can find them under Appearance > Themes in the sidebar of your new blog’s admin section. I recommend choosing a pretty plain theme with a header area that allows you to upload your own personalized image. My sister Deena has done a good job with that on her blog, which runs on WordPress.com and you can see here: http://deenascreations.com.
3. You should go through all the other settings and choose what best suits you. To do this, go to Settings, and go through the sub-pages and modify as you see fit.
4. Map your domain name onto your new blog. First, you need to change your DNS settings for your domain name. DNS tells your domain where it should be point to, i.e. where the site that will be using this domain is sitting. First, log into your account on your domain registrar. Try to find where the DNS info is managed. It may be under Manage Domains or Manage DNS, depending on your registrar. When you do find where you manage the DNS, remove any existing nameservers and add the following:
   • NS1.WORDPRESS.COM
   • NS2.WORDPRESS.COM
   • NS3.WORDPRESS.COM
5. Now, go back to your site and click on Upgrades, and then click on the Domains tab.
   
6. Then, enter your domain name in the Add a Domain field:
   
7. At that point it should ask you to buy 10 credits in order to use your own custom domain on WordPress.com. This costs $10 per year.
8. Once it’s set up, create an About and Contact page (crucial), and start blogging your head off.

Here are some examples of people who have really succeeded in creating a brand around themselves:

Chris Brogan

Seth Godin – yes, I know his domain name isn’t www.sethgodin.com, but he’s Seth Godin for goodness sake! He can get away with it. When you reach his stature, you can too.

Suze Orman

Gary Vaynerchuk

Here are some resources on creating a personal brand:

By Dan Schawbel – who has succeeded in branding himself as a personal branding expert

Gain a Competitive Edge by Establishing a Personal Brand

10 Ways Personal Branding Can Save You From Getting Fired

By Brian Solis

Facebook is the Hub for Your Personal Brand

Oh, and more Gary Vaynerchuk just cuz he’s so awesome, inspiring and in your face (and did I mention he’s an MOT? What naches.)

2. Don’t forget about social media

Since blogs run on RSS feeds, it means you can promote your blog content elsewhere. This is good because it increases the likelihood that people will come across your content, which is the most important thing here. You can set up your facebook and twitter profiles to automatically pull in your blog content, and post it for all your network friends to see.

In order to do any of this automatic republishing, you need to know where your feed is. On WordPress.com, it’s at http://myblog.wordpress.com/feed, where myblog is your WordPress.com blog name, or at http://myblog.com/feed, if you’ve mapped your own domain on to your WordPress.com blog.

To learn how to automatically post your blog posts on facebook, read Publish your Blog’s Feed to Facebook.

To automatically post to twitter, first create a user account on twitter. Then, go to EasyTweets, sign up, and add your twitter account to your profile. Then, click on the RSS icon at the right-hand side of your dashboard:

Enter the feed URL (see above for info on how to find it), entry frequency that EasyTweets will check for new posts (every hour is fine), any text to add before each tweet (I don’t recommend adding any text because then it looks automated), and whether you want to post the current new item in your feed, or only start updating from new items. Press Add RSS Feed, and you’re done.

One thing that came up during our session, and often comes up, is people’s confusion as to what usefulness twitter provides. Here are some links that may help you better understand why all these people get to excited about twitter:

7 Habits of Highly Effective Twitterers: Kris Colvin

How to Attract and Influence People on Twitter — The Ultimate Twitter Resource – this is like a how-to book for twitter

Twitter Enlightenment for Business Owners

50 Ideas on Using Twitter for Business

The Big Juicy Twitter Guide

3. Get people to stay in touch with you via RSS feeds and email subscriptions

If someone comes to your site, you want to get them to subscribe in some way to stay in touch before they leave. If you do, you can start to create a long-term connection where they consistently receive content you create, and trust grows between you. If you don’t, chances are they’ll leave, forget that you exist, and never come back.

So, make sure to prominently display the options for subscribing. Here’s a screenshot from Natan Sharansky’s new site for an example on how to do this – note how the subscription info appears very close to the top of every page:

4. Focus – so that people know what they’re getting

People subscribe to certain content because they are interested in the general topic being covered. Imagine if you were an avid car fan, and you bought Cars magazine only to find a spread about the latest hairstyles (or whatever they write about in fashion magazines). And imagine if you were an avid fashion fan and you opened the latest edition of Elle only to find a spread about axel grease (or whatever they write about in car magazines). You’d be pretty disappointed because you are paying to read those magazines because of their focus.

Same with your blog: people subscribe to it because you are writing about something they are interested in, whether it be politics, celebrities, iPhones, or cats. So stick to that 99% of the time, and your readers will stick with you.

5. Optimize for search engines

Yes, even you can optimize your blog for search engines. SEO may be perceived as a magical talent only bestowed upon special fairy beings, but there are some basic things you can do to help your blog rank better in the search engines. Here is a quick rundown:

1. Make a quick list of keywords you think people are using to find people like you. You can use all sorts of fancy keyword tools if you want, but you can also just use your brain since you know your industry. Take this list, and write it down on a piece of paper. Make a note of which terms are the most targeted, and which are less focused. You have more of a chance of ranking high for “Jerusalem car fans” than for “car fans.” You see what I mean? So while you’d probably like to rank high for car fans, it’s best to aim for Jerusalem car fans. But even so, don’t lose sight of the big vision of ranking for “car fans” because you may get there.
2. Once you’ve got your keywords, make sure to use them whenever possible in your blog titles, and in your first paragraph. However, when in doubt, make sure you are ultimately writing for humans. What I mean is, don’t stuff your title and paragraph with keywords that don’t make sense, because while you may make Google happy, you won’t make people happy, and that’s not good.
3. Tag your posts with tags related to your keywords, but also to other stuff you mention so that you may rank for those words as well.
4. Pay attention to meta keywords and particularly to your meta description, because that’s what appears under the title of your post in the Google search results.
5. Link internally. When you mention an event, term or phrase that you’ve mentioned before, link to that other post, or category if it exists on your blog.

6. Promote offsite

Aside from trying to get traffic via the web, make sure to promote your blog in other places as well, like in your email signature and on your business cards. And tell people about it whenever relevant, without being annoying.

7. Track your success

Like anything in life, if you are trying to achieve something in life, you need to track if you are getting there. As the saying goes “if you can measure it, you can manage it.” So track your site stats and feed stats. Don’t worry about seeing huge leaps in growth, but you do want to make sure there is a steady incline at the very least. You don’t want to plateau or start to shrink – that’s bad news, and if you see that you need to work to reverse it, generally by creating more content, and commenting on more blogs.

8. Bonus – accessing the awesomeness that is called humanity

“But you said 7 tips,” you say.

That’s right, I say, but I added a bonus. The bonus is about all the people you get to connect with via your blog and online activity, particularly when those people are…extraordinary (in every sense of the word).

Recently I got the following comment on this blog, and it makes it all worth it. Note the author’s name:

Author : moshe rabeynu
Comment:
I am a former male exotic dancer and am interested in establishing a “Chippendales” type establishment in Israel. What type of assistance and tax benefits does the Israeli government provide to new businesses of olim chadashim? Are there many such entertainment facilities in Israel?  I would like some idea as to how stiff the competition would be.  Do Israeli women, as a rule, like to look at males dancing in skimpy G-strings?  Are they generous tippers?  Would they put a shekel to the shmeckel?  If I hire other olim chadashim as dancers, would they have to pay any taxes on their tips?   Can I employ dancers who have not had a briss ?  I might want to hire one or two to add variety to the show lineup. Is a liquor license hard to obtain in Israel.  Do I have to bribe any officials to receive one?  To whom is it customary to pay proteksia money to start a business and keep it going and approximately how much to they ask for?  Thank you for your help.

If there were commenting Olympics, this one would bag a super-gold.

That’s all!

That’s it – 7 tips + 1 on how to market yourself using blogs and social media. Thanks to those who came to my session – it was great meeting you!

And now, a bit about the Tel Aviv Writer’s Cafe:

It was started 3 years ago by Stephanie Freid, a freelance writer and journalist, as a way of grouping Tel Aviv area writers together for networking and topical discussions on everything from how and where to look for jobs to tips on approaching editors to discussing what makes good journalism to deciding on filing taxes in Israel and abroad. Attendees come from a variety of writing backgrounds including technical, journalism, marketing, book writing & blogging.
Writer Forum guests have included NBC New bureau chief/author Martin Fletcher who spoke about his experiences covering world conflict and his acclaimed first book “Breaking News”, successful book author Matt Beynon Rees on taking a journalism career to the realm of fiction novel writing, NY Times writer Dina Kraft on covering conflict in Israel and why it seems to hit a nerve among so many, Pajamas Media editor Alison Kaplan Sommer on how to slot into the new era of blog writing, Israel Project Executive Director Marcus Sheff on keeping the foreign media informed and celeb blogger Lisa Goldman on how her blog propelled her into the limelight.

For more info, please contact Stephanie at [stefanella.stef at gmail.com].

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We are really excited to announce that after months of work, Natan Sharansky has a shiny new website, blog and social media presence. The goal of these efforts is to help spread Sharansky’s ideas regarding human rights, dissidents, democracy and Zionism, as well as to make access to his own fascinating history more accessible.

The site also offers a photo gallery, video gallery, audio gallery, timeline, and information about his books. You can also subscribe to a monthly newsletter with updates regarding Sharansky’s writings, activities, and news appearances.

Here are the details:

Website: http://NatanSharansky.org
Blog: http://NatanSharansky.org/blog
Twitter: http://twitter.com/NatanSharansky
Flickr: http://flickr.com/photos/natansharansky/
Facebook: http://www.facebook.com/pages/Natan-Sharansky/38110548299
YouTube: http://www.youtube.com/natansharanskydotorg
Delicious: http://delicious.com/natansharansky/

I hope you check it out and take advantage of this new resource!

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Why blog

Why Start a Blog and 25 Tips to Make it Work, Conversation Agent, Nov. 6, 2008

iMedia Connection: Five Reasons to Blog

Social Media still on rise: Comparative global study

Blogging tips

Blogging Tips for Beginners from Problogger

Blogging Tips from Lorelle VanFossen

Twenty Usability Tips for Your Blog — Condensed from Dozens of Bloggers’ Experiences

The Ultimate Blogger Writing Guide, Dean Rieck, CopyBlogger

You Need a Blog Strategy, Darren Rowse, Problogger, Dec. 10, 2008

Social Media Tips

Let’s talk: Social Media for Small Business – e-book from Microsoft (who would’ve thought)

If I Started Today, Chris Brogan, Nov. 22, 2008 – Chris Brogan gives advice on how he would start a social media strategy from scratch

The Ultimate Social Media Etiquette Handbook, Tamar Weinberg, Techipedia, Dec. 10, 2008

Combining blogging with social media

Your Social Media Strategy Starts with Monitoring, Marketing Profs – before you dive into social media, you must monitor it first.

How to Develop a Social Media Plan for Your Business in 5 Steps, Mashable – Great 5 step guide to getting your business into social media

How to Leverage Web 2.0 & Social Media Sites to Market Your Brand & Control Your Message, SEOmoz – a business-minded look at thirty sites whose content fits the Web 2.0 description

The Essential Guide to Social Media (PDF)

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• Background Tracking
• Conversation Tracking

One of the best social media monitoring tools  is Google Alerts. With Google Alerts, you can receive weekly, daily, or even “as it happens” alerts whenever your search term is mentioned on the web.

Don’t be afraid to enter multiple phrases that mention your brand; this can only yield more and diverse results. In addition to delivering relevant links to articles, blogs, video, etc., Google Alerts is also a great spring board for learning more about where your brand is being spoken about.

Probably the best feature of this service is that you don’t have to keep checking for the most recent mentions on search engines. Having the alerts delivered directly into your inbox allows you to keep tabs on where you might want to comment on a blog post or follow the development of a news story.

The major drawback about Google Alerts is that it doesn’t cover social media sites, such as facebook. To become a part of the “conversation,” you must use monitoring tools that focus on discussions, media (such as video, audio, photos, etc.), and just about anything else. If you are conducting a social media campaign, you absolutely must know if people are already talking about your brand. Sites like Twitter, Digg, and YouTube are the some of the many featured sites on Addict-o-matic, which is the site to find “the latest buzz on any topic.”

Addictomatic screenshot via flickr from Maestro Alberto's photostream

Other sites such as Daylife and Silobreaker are also great for processing recent quotes, graphs, trends, and lists of recent articles or blogs that mentions your topic.

Long gone are the days of missing what someone said about you behind your back. Utilizing effective monitoring tools will help you to truly be part of the conversation in every corner of the web.

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In my presentation, we discussed how to market and manage your business in tough economic times by using the many excellent, free tools that are available on the web. Many entrepreneurs who have survived previous market crashes are talking about how those that get through these difficult times are those that tighten their belts. We’re lucky to live in a time when we have access to applications that in the past were the domain of Fortune 500 companies, like shared email, calendars, CRM systems, etc, but are now accessible and affordable.

We discussed what cloud computing is, since most of the tools I discussed are hosted on the web, meaning you don’t have to download them onto your computer. I also pointed out that now is a time when you should actually invest in marketing, so that you are in a stronger position when the good times arrive again. But when I say invest, I’m talking about time, not money, and most of the tools we spoke about demand time investments, which is something we may find we have a lot of if business slows down. I also mentioned how some of the biggest blogs today, like TechCrunch, started during the last bubble burst.

Some of the advantages of working in the cloud are:

1. Collaboration - you can easily share documents, spreadsheets, presentations, and more when using online services.
2. Accessibility - working from home? Your computer crashed? You can still access your information since it’s not dependent on one machine – it’s sitting on the web.
3. Cost - these services are much lower in cost than software that you have to license and install on your own hard drive or server. These services also take care of upgrades and glitches, removing the need for you to hire IT people.

Disadvantages of cloud computing:

1. Dependence on Internet connections - you can only access your online information if you are near an Internet connection. However, this problem is mostly disappearing thanks to the proliferation of Wifi hotspots. In addition, Google has tried to solve this problem with Google Gears, which allows you to download and sync your online info. WordPress and Zoho have integrated Google Gears, for example.
2. Dependence on their servers – when your information sits online, you are dependent on the integrity of the service provider’s servers. If their servers go down, you are stuck. This recently happened when Amazon’s S3 servers crashed, taking down with them all the services hosted there by other companies.
3. Security (or lack thereof) – when your information is sitting on servers that can be accessed from any computer, it becomes much more vulnerable to hackers or glitches that inadvertently expose your data to others.

Despite the drawbacks, my own business is heavily dependent on the cloud, and I believe it’s made us more efficient and productive. Here are our favorite services:

• Google apps – that’s gmail where you can use your own domain name. It includes all the Google goodies, including chat, which we use a lot internally for short messages.
• Google calendar – so we’re all on the same page in terms of meetings, events, vacation, etc.
• Zoho CRM – the lowest cost, best CRM service out there. Someone who knows about these things took a look at it and said “It’s just like Salesforce, but cheaper!” Manage leads, contacts, opportunities, quotes, sales orders, and invoices, all in here. Fantastic!
• Zoho Writer – the only online word processor that offers styles. To me, that is essential.
• Zoho Projects – great project management app
• Zoho Wiki – the best free wiki I could find that offers password protection. This is where we share all internal documentation.

I briefly mentioned twitter, but I didn’t give any tips on how to use it. Since twitter is such a great tool for marketing and networking, I recommend that  you read a recent post that I wrote on the amuta 2.0 blog about getting started with twitter. In that article, I discuss using twitter for non-profits, but the principles are pretty much the same for businesses.

And finally…the presentation is embedded below, and every screenshot and title in it is a link that will take you straight to the app or service displayed.

Enjoy!

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I’ve been working on a new venture aimed at helping non-profits develop their knowledge and skills in the social media field. My partner in this venture, Lisa Barkan from Digital Shtick (www.digitalshtick.com), has extensive marketing experience in the non-profit world. The venture, called amuta 2.0 (http://amuta20.com), will be launching on August 31 in Jerusalem with a networking breakfast event featuring Jeff Pulver, an internationally renowned social media expert (http://pulverblog.pulver.com/), and a panel of key representatives from some of Israel’s most innovative non-profits. Jeff will be speaking about “New Trends in Social Media in the post-facebook era,” and the panelists will discuss how they use social media to promote their non-profit and achieve their goals.

While the event will focus on the use of social media by non-profits, businesses are also encouraged to attend, since the tools and strategies we will be discussing could be equally applied by them as well. We already have a number of businesses who have registered to attend.

More information about the event, including the complete agenda, venue, and costs can be found at http://amuta20.com/events/.

You can register here: http://amuta20.com/register/.

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Almost a year ago, I met with representatives from one of Israel’s leading television and media networks, who had the backing of a prominent philanthropist to implement a social media strategy for Israel’s 60th birthday. Someone had recommended that they meet me, and I prepared a comprehensive presentation about what I called “Israel 2.0,” where we would create and implement a strategy that would celebrating Israel’s accomplishments with a diverse, wide-reaching web presence.

Notice I call it a “web presence”; that is because the web is no longer about just creating a website. It is about using the web and all its potential to promote your business, organization, or ideas with the greatest results possible. It is no longer sufficient to depend on your website alone, particularly since

“a recent Universal McCann report stating that content consumption outside of websites has increased 153% in the last 9 months. Overall, 53% of online users are consuming content outside of a publisher’s site – through the use of widgets, RSS readers, social networks and mobile devices” (from ReadWriteWeb)

Anyway, there was one guy in the room listening to my presentation who actually knew some of the terms I was using, like RSS feeds and the like, and I guess this made him feel like a social media expert. So when I finished my presentation, he said “Why do I need all that? I’ll just create a facebook group.”

I made a facebook group; so why am I all alone here?

What? Is he kidding me? I tried to explain until I was blue in the face that creating a facebook group is not a social media strategy, but it’s really difficult to explain concepts to people who have no knowledge of the field you are talking about, so they all believed the facebook-group guy, and that was that.

Needless to say, no all-encompassing web presence was created in honor of Israel’s birthday, and I don’t know what happened to that philanthropist’s offer.

A real social media strategy starts with goals, not tools

To create a serious web strategy, you should not start with the tools. “I’m going to create a blog,” or “I’ll join twitter” is not a strategy, since these may not be the right tools to use to achieve your goals.

I would like to build a house. These look like good tools to use.

Here’s an outline of the general steps needed to create a successful web presence:

1. Identify your goals: what do we want to achieve? Who are we trying to target?
   Part of this stage is benchmarking: analyzing current statistics; identifying what you hope will be different as a result of your social media efforts; defining parameters that you want to change most and least.
2. Next, work out the strategy: how are we going to achieve these goals? Where do we need to be to reach our target audience, i.e. based on their demographics, where are they hanging out on the web? What type of content will they like? What manpower considerations do we need to be aware of (i.e. the need to hire a Community Manager, etc.)? Do we have legal considerations?
3. Once all of that has been prepared, then and only then can you choose tools and technologies. A facebook group may not be the best strategy for your goals, or it may be appropriate, but maybe it won’t work on its own. Tools and technologies are just the medium, not the message (sorry McLuhan). For example, in the world of print marketing, you know a rollup is exactly what you need to get your message across at the upcoming trade show, but you’d look mighty strange schlepping it to pitch a new client at their office.
4. Implementation. Now you get to have fun with your shiny tools, because they’re the right ones.

Forrester has laid out a similar approach to creating an effective social media strategy by putting technology last, which they coined as POST: People, Objectives, Strategy, Technology. (Here’s a link to the original blog post, but it looks like Forrester is trying to wipe out any memory of Charlene Li since she left, so you can only access the cached version on Google.)

Like most things in life and business, you need to know what you want to achieve before you decide how you are going to achieve them. And that is why a facebook group is most definitely not a strategy.

Lonely girl image from willgame on flickr

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Well, today I decided to test my luck, and StumbleUpon showed me this cartoon, which really spoke to me because I grew up with Cookie Monster, and now I deal with big-people cookies.

Oh, Cookie Monster, you are so…consistent.

What do we learn from this (since everything must have a purpose):

1. Social media can be fun.
2. Social media can be a huge time waster, so be careful.
3. If you use StumbleUpon enough, and/or you write good blog posts that others will want to “Stumble,” you too can enjoy surprise visitors and increased traffic to your site.

More information on using StumbleUpon:

Getting Started with Stumbleupon – from StumbleUpon

A Comprehensive Guide to StumbleUpon: How to Build Massive Traffic to Your Website – from the amazing Dosh Dosh

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I’m excited to announce the launch of a new course I’m giving on blogging and social media marketing strategies.

About the course

The new web, also known as web 2.0, is changing the way we communicate. With people spending more and more time online as active participants in the consumption and generation of content, companies and brands who wish to engage with online customers must adopt a new way of thinking.

“Corporate Blogging and Social Media” is a 3-day seminar that will take place on Thursday June 5, June 12, and June 19, 2008. During the course, you’ll gain a solid background in blogging and social media, start your own blog and write and optimize your first post for social media and search engines. We’ll also cover the following:

• How an effective blogging strategy can be an amazing way to market your brand and/or company
• How to set up and promote a blog with the various social media tools available
• Creating and monitoring an online social media profile that delivers results.
• Search engine optimization (SEO) basics for better blogging
• Digital PR/PR 2.0 – moving beyond the conventional press release to the Social Media Press Release

Where and what?

The courses will take place at Beit Shmuel in Jerusalem, conveniently located off of King David Street, near the David Citadel Hotel. Each day will begin at 9 am, and continue until 6 pm, with short breaks and a lunch break. Participants will receive printed material as well as access to a password protected part resource section on the illuminea site. Refreshments and a dairy lunch are included in the cost.

Find out more about the course, and see the agenda, click here

For more information, please contact us at info@illuminea.com, or at (02) 566-0297.

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