Support and Maintenance Intake

Congrats!

By signing up for a website maintenance plan, you’ve taken the first step toward a more stress-free website management experience.

Please fill out the following information so that we have all the access we need to keep things running smoothly.

Website or Project Name*
URL*
Project Manager Contact*
First Last
Primary Contact Email*
Primary Contact Phone Number
Billing Contact*
First Last
Billing Email*
Billing Phone Number*
Timezone
WordPress Dashboard Login

if something other than /wp-admin or /wp-login
Admin User and Password*
Username Password
Domain Registrar*
Username Password
Web Host*
Username Password
Login credentials for important third-party software (i.e. Mailchimp)
Service*
- Hourly Support
- Maintenance
- Hosting
Check all that apply
Any Additional Notes?
Maintenance Plans and Hourly Support Terms

The performance and security updates and backups detailed in your contract are included in your maintenance plan, along with simple fixes.

Troubleshooting that needs to be escalated to senior developers and consultations fall outside of our maintenance plans and are billed for hourly.
*
- I agree to the Maintenance Plans and Hourly Support Terms above.
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